Southwest Door & Sash, Inc. (“Southwest Door & Sash,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide when visiting our website or contacting us about our window and door products and services.
This Privacy Policy explains what information we may collect, how we use it, how we protect it, and the choices available to you.
By using southwestdoorandsashinc.com (the “Website”), you agree to the practices described in this Privacy Policy.
1. About Southwest Door & Sash
Southwest Door & Sash, Inc. is a family-owned window and door company serving homeowners in Sun City, Peoria, Surprise, and surrounding West Valley communities in Arizona.
We provide services including:
- Replacement windows
- Window installation
- Energy-efficient windows
- Entry doors
- Door replacement and installation
- Patio doors
- Interior doors
- Security doors and screens
- Storm doors
- Related window and door services
Our business address is:
Southwest Door & Sash, Inc.
15460 N. 99th Ave.
Sun City, AZ 85351
United States
Phone: (623) 640-4561
2. Information We Collect
We may collect information that you voluntarily provide to us when you use our Website or contact our company.
This may include:
- Full name
- Phone number
- Email address
- ZIP code
- Property or project information
- Information submitted through contact or estimate request forms
- Information you provide when requesting a quote or consultation
- Communications you send to us
Please do not submit sensitive personal information through Website forms unless specifically requested and necessary for providing our services.
3. Information Collected Automatically
When you visit our Website, certain information may be collected automatically through standard website technologies.
This may include:
- IP address
- Browser type
- Device type
- Operating system
- Pages visited
- Referring website
- Approximate geographic information
- Date and time of your visit
- General website usage information
We may use cookies, pixels, tags, analytics tools, and similar technologies to help us understand Website usage and improve our advertising and services.
4. How We Use Your Information
We may use information collected through the Website to:
- Respond to inquiries and requests
- Provide free estimates
- Contact you regarding requested services
- Schedule appointments
- Provide window and door services
- Respond to questions or communications
- Improve our Website and customer experience
- Understand how visitors use our Website
- Measure advertising and marketing performance
- Improve our products and services
- Prevent fraud, abuse, or unauthorized activity
- Comply with applicable legal requirements
If you request an estimate or contact us, we may use the information you provide to communicate with you regarding your request.
5. Phone Calls and Communications
If you contact Southwest Door & Sash by telephone, we may collect information necessary to respond to your inquiry and provide requested services.
Our Website may also use call tracking or analytics technology to measure calls generated through advertising or the Website.
If applicable, calls may be recorded or monitored for quality assurance, training, security, or business purposes. Where required, appropriate notice or consent will be provided.
6. Google Ads and Advertising
We may use Google Ads and related advertising technologies to promote our products and services.
These technologies may use cookies or similar identifiers to:
- Measure advertising performance
- Understand how visitors interact with our Website
- Identify conversions such as calls or estimate requests
- Show relevant advertisements
- Improve advertising campaigns
Third-party advertising providers may collect information about your interaction with our advertisements and Website in accordance with their own privacy policies.
You can manage certain advertising and personalization preferences through Google’s privacy and advertising controls.
7. Cookies and Similar Technologies
Our Website may use cookies and similar technologies.
Cookies may help us:
- Keep the Website functioning properly
- Understand Website traffic
- Analyze visitor behavior
- Improve Website performance
- Measure advertising effectiveness
- Remember certain preferences
You can configure your browser to refuse or delete cookies. However, disabling certain cookies may affect some Website functionality.
8. How We Share Information
We do not sell your personal information for money.
We may share information when reasonably necessary to operate our business, provide requested services, or comply with the law.
This may include sharing information with:
- Website hosting providers
- Website and technology service providers
- Analytics providers
- Advertising platforms
- Lead management or customer relationship systems
- Communication or scheduling providers
- Service providers assisting with our business operations
- Government authorities or legal professionals when legally required
Third-party providers may process information according to their own privacy policies and contractual obligations.
9. Third-Party Websites and Services
Our Website may contain links to third-party websites, platforms, or services.
We are not responsible for the privacy practices, security, or content of third-party websites.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
10. Data Security
We take reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
However, no method of transmitting information over the Internet or storing information electronically is completely secure. Therefore, we cannot guarantee absolute security.
11. Data Retention
We retain personal information for as long as reasonably necessary to:
- Respond to inquiries
- Provide requested products or services
- Maintain business and transaction records
- Meet legal, accounting, or regulatory requirements
- Resolve disputes
- Enforce agreements
- Maintain legitimate business records
The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.
12. Your Privacy Choices
Depending on applicable law, you may have certain rights regarding your personal information.
These may include the right to:
- Request information about personal data we maintain about you
- Request correction of inaccurate information
- Request deletion of certain information
- Ask questions about how your information is used
- Opt out of certain marketing communications
Some requests may be subject to applicable legal exceptions or verification requirements.
To make a privacy-related request, contact us using the information provided below.
13. Marketing Communications
If you provide your contact information to request an estimate, information, or services, we may contact you regarding your request.
Where permitted by law, we may also send service-related or promotional communications.
You may request that we stop sending promotional communications by contacting us or using an available unsubscribe mechanism.
Please note that you may still receive necessary communications relating to an existing inquiry, appointment, estimate, or service.
14. Children’s Privacy
Our Website is intended for homeowners, customers, and other adults seeking window and door products and services.
We do not knowingly collect personal information from children under 13.
If you believe a child has provided personal information to us, please contact us so that we can take appropriate steps to address the information.
15. Arizona and Other Applicable Privacy Laws
We operate in Arizona and may receive information from individuals located in different states.
Depending on where you live and applicable law, you may have additional privacy rights.
We will handle applicable privacy requests in accordance with relevant federal, state, and local requirements.
16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or Website functionality.
When we make changes, we will update the Last Updated date at the top of this page.
We encourage you to review this page periodically for the latest information about our privacy practices.
17. Contact Us
If you have questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Southwest Door & Sash, Inc.
15460 N. 99th Ave.
Sun City, AZ 85351
United States
Phone: (623) 640-4561
Website: southwestdoorandsashinc.com